GUIDES AND STORIES
Processes
How work should move through each part of the business, step by step.
10 resultsOrdersCustomer order to confirmed deliveryPromise a date you can keep, then keep it.See the steps →: Customer order to confirmed delivery
PurchasingPurchase requirement to material receivedRaise the right order at the right time, and know the material is on its way.See the steps →: Purchase requirement to material received
PurchasingSupplier commitment to receiptTurn a supplier's promise into material on your shelf, and know early when it will not happen.See the steps →: Supplier commitment to receipt
ProductionProduction plan to outputMake what was planned, and know by the next morning if you did not.See the steps →: Production plan to output
InventoryMaterial receipt to usable stockMaterial that arrives is counted, inspected and available to production the same day.See the steps →: Material receipt to usable stock
QualityQuality issue to closureFix the cause so the same problem does not come back next month.See the steps →: Quality issue to closure
MaintenanceBreakdown to recoveryGet the machine running, protect the orders on it, and stop the same failure coming back.See the steps →: Breakdown to recovery
OrdersFinished goods to dispatchGoods leave on the promised day with every document the customer needs.See the steps →: Finished goods to dispatch
FinanceInvoice to paymentGet paid on the agreed date without damaging the relationship.See the steps →: Invoice to payment
PeopleEmployee exit to handoverWhen someone leaves, their work, relationships and knowledge stay with the business.See the steps →: Employee exit to handover
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